Leipzig, 10.06.2021. ALVARA | Digital Solutions is making the deposit process via deposit safes in bank branches even simpler for customers, retailers, and financial institutions. The new digitized deposit management process saves costs and time for all involved cash players and increases security.
Whether via envelope or safebag – deposits through deposit safes at the bank are cumbersome, time-consuming, and prone to errors: First, the customer or retailer must manually fill out the deposit information. Then, the financial institution or cash transport employees re-enter the information from the deposit slip manually into a system. "The entire deposit management process can be digitized and thus made more efficient and secure with our solutions," explains ALVARA | Digital Solutions CEO Thomas Vietze.
With ALVARA | Digital Solutions' patented Smart Deposit solution, prepared deposits can be entered via an app. The data can thus be digitally transmitted to the bank without any media breaks. The announced deposit amount can also be credited by the financial institution immediately after the envelope is deposited in the safe or vault. The secure and easy-to-use Smart Deposit App is available for iOS and Android.
"The app is very easy to configure," assures Thomas Vietze. "With the intuitive user interface, the administrator can create a user account complete with personal settings in just a few minutes."
The required information only needs to be entered once. For a deposit, only the coin and banknote quantities per denomination and the unique safebag ID are added. Pre-capturing the deposits speeds up the deposit process even further.
The Smart Deposit App provides the following functions:
- – User management (profiles, access rights, login data via ID and password)
- – Back-office application for the bank and/or the cash service provider
- – Recording of safebags via barcode scan
- – Automatic transmission of deposit information
- – Deposit tracking and history for the customer
- – Immediate credit based on the announced amount or the cash service provider's counting result.
With the Smart Safe Monitoring Platform, the financial institution can track the safe inventory in terms of volume and value in real-time. This way, disposals can also be optimized. The back-office application also allows easy management of users, locations, safes, etc.
In addition to depositing via deposit safes, the reception of customer funds at the counter using the safebag method proven at savings banks and cooperative banks is supported with the "Cash Customer Service" module of the ICC platform.
"The application digitally transmits the customer data recorded at the counter to the main cash office or the WDL," explains Steven Schwarznau, Managing Director at ALVARA | Digital Solutions. "In the main cash office, the data is then available directly along with the counting result for the creation of the customer credit."
If the counting is done at the WDL, it only electronically delivers the counting result and the safebag number to the financial institution and the booking file can be created.
This means that the staff in the main cash office or at the WDL has no additional data entry workload. "No customer data is also sent to the WDL," adds Steven Schwarznau. "This way, errors can be avoided." Another advantage: This also allows for appropriate cash pricing.
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