In times of economic tightness, not only banks and savings banks are constantly looking for innovative concepts to increase efficiency. Retail companies also enter into new partnerships to make their offerings more attractive to customers and thus secure the profitability of their enterprises. Even major retail groups are reorienting themselves and implementing solutions that, for example, make cash processes more efficient and reduce existing risks.
In particular, the outsourcing of cash handling has been a success story. A look behind the scenes shows both advantages and risks of the partnership between the two sectors. Initially, however, it seems that all parties benefit from the gained synergy effects: Thanks to optimized service and cost structures, the retail company can enhance its competitiveness, and the credit industry can enhance its perception in the area cost-effectively.