Monday, 07/10/2023

Flexible tour editing, reliable incident management, and ad-hoc synchronization: ALVARA | Digital Solutions merges logistics apps MobiTour and MobiTick

Leipzig, 10.07.2023. Increasing competition, changing customer requirements, and time and cost pressure have been weighing on the shoulders of cash-in-transit service providers for some time. To counter these challenges and remain competitive, secure, transparent, and efficient logistics are indispensable. It is no secret that digitalization can significantly contribute to fulfilling process optimization. ALVARA | Digital Solutions has been relying on two apps for several years now, which on one hand increase responsiveness in case of defective ATMs (MobiTick) and on the other hand use mobile scanner software to build a direct connection to the cash center, allowing for route processing at any time and from anywhere (MobiTour). Since both topics are equally relevant for cash-in-transit service providers, the provider of Track-&-Trace software solutions has now combined both apps – with maximum added value for users.

The new logistics app combines the best of both worlds: MobiTour stands as an established logistics app for fast and secure data exchange between the cash center and the routes. With options to always process route planning based on orders, reload incoming orders, and track transported values, flexible work is possible at any time. Routes can thus be efficiently planned and demand-driven controlled with MobiTour. Short-term logistics orders can also be managed at any time thanks to the mobile solution and quickly transmitted to the route. "The benefits are obvious: Flexibility eliminates the need for extra trips. Automation saves time and capacity in route planning. And regular synchronization ensures complete transparency during the tour," says Robert Wolf, CEO of ALVARA | Digital Solutions.

The logistics app is complemented by the functions of MobiTick. Because forwarding ad hoc service and intervention orders to a tour that is already underway is effortlessly possible. Thus, intervention services, for example at defective ATMs, can be carried out without losing valuable time. However, quickly resolving the problem is not the only advantage of the app: causes and measures in intervention services can be easily logged on-site. This ultimately creates more transparency and enables automation.     

"Our practice has shown us that both topics are equally essential for our customers. Therefore, it was clear: they benefit when all functions are provided in one application and they can use them user-friendlily – without jumping back and forth between two apps," explains Robert Wolf the decision to merge into one logistics app. "But that’s not all: the synergy between MobiTour and remains in the new application. This means that in cooperation with their customers, cash-in-transit service providers can convince with digital receipts, digital driver identification, and one-time code generation."

Further information: 

About ALVARA | Digital Solutions (a brand of ALVARA Holding GmbH):
ALVARA | Digital Solutions is a brand of ALVARA Holding GmbH. The corporate group considers itself a leading European provider of Track & Trace software solutions around cash circulation and logistics – from cash processing through monitoring and process automation to clearing. With their customized solutions for capturing and tracking cash flows, the group enables retailers, cash-in-transit service providers, and financial institutions to optimize their cash management operations and reduce their process costs. ALVARA | Digital Solutions' customers include companies from the retail, cash-in-transit, and banking sectors worldwide.

Press Contact:
ALVARA | Digital Solutions (a brand of ALVARA Holding GmbH):
Robert Wolf (Authorized Officer)
Querstraße 18
D-04103 Leipzig Tel.: +49 341 989902-00
Fax: +49 341 989902-89
E-Mail: alvara.eu
Internet:

Contact for Press Inquiries:
FUCHSKONZEPT GmbH
Birgit Intrau
Kastanienallee 10
12587 Berlin Tel.: +49 30 65261148
Fax: +49 30 65261149
E-Mail: Internet: