Monday, 12/09/2024

Time savings for branch employees – thanks to automatic change order

Long queues at the bank counter, missed or incomplete deliveries from the cash-in-transit provider – obtaining change is increasingly demanding in an already hectic everyday life. But a convenient solution is in sight.

Challenge "Change Order"

Cashless retail is much discussed, but it is not realistic in the near future. On the contrary: We Germans are attached to our cash. In addition, various offers enjoy great popularity. For example, shoppers often save themselves a trip to the bank and instead withdraw money for free at the store checkout. A functioning change supply therefore provides a solid basis for a functioning business.

That's one side. On the other, there are challenges that retailers must overcome to keep this system running. Because the disposition and recording of change orders take a lot of time. At the same time, deadlines must be met, which further challenges employees' time management. Susceptibility to errors as well as staff outages cannot be ruled out. The worst-case scenario: resupply fails, and operations come to a halt.

Even smarter thanks to automation

But relief in terms of time savings, efficiency, flexibility, and security is possible – with our automatic change order. Based on historical analyses, the system takes over the planning of necessary change orders – precisely and reliably. Employees only intervene in exceptional situations, such as special needs or adjustments. This minimizes initial risks such as susceptibility to errors or forgotten orders during the absence of those responsible.

Thanks to denomination-specific inventory recording, either via an integrated cash recycler or our app-based safe management, each order can be triggered precisely. The system automatically takes into account planned trips, regional holidays, lead times, and possible absences. Further processing is also made easy: automatic approval transmits the necessary information to the service provider. Moreover, orders can be transferred as data or transaction records to the accounting department, enabling automatic reconciliation of payments with deliveries. This keeps change management secure, flexible, and efficient.

Through the ICC App, employees can always view current orders, ensuring planning security and preventing any perceived loss of control. Confirmation of receipt, including any discrepancies, significantly increases transparency and ensures that the automation can adjust accordingly.

  • – Employees can view orders if necessary.
  • – Retailers are thus always informed about the automatic orders.
  • – The receipt of the app can be acknowledged, enhancing the traceability and transparency of the delivery.

Conclusion

Ordering change does not have to be time-consuming or complicated. With automated processes, precise inventory records, and flexible solutions, manual interventions and bottlenecks are a thing of the past. Because the automation ensures that planned trips are optimally utilized, and change orders are submitted reliably and on time even in the event of staff shortages or representation bottlenecks. This saves retailers time, minimizes risks, and keeps them well-prepared at all times – even in the face of unforeseen challenges.

A smart change order sounds appealing to you.