5 Features Every Logistics App for Cash-in-Transit Providers Should Include
Efficient cash logistics are essential for cash-in-transit (CIT) providers to ensure smooth operations for their clients. However, long stop times, manual data entry, or paper-based receipts still hinder processes in many places. With logistics apps tailored to the industry's needs, these obstacles can be overcome: workflows are digitalized, media disruptions eliminated, and handovers automated – enabling maximum efficiency in daily operations.
Embracing Change
Cash-in-transit providers face various industry-specific risks – as also highlighted by the Hans Böckler Foundation in its “Industry Monitor for Cash and Valuables Services.” Staff shortages lead to performance disruptions. Changing customer expectations require CIT providers to adapt their working methods – particularly in terms of speed, security, and delivery frequency. Those who resist digitalization risk falling behind the competition.
What’s needed is a shift in thinking regarding security, transparency, and efficiency in daily operations. Logistics apps play a key role in optimizing cash logistics processes. Providers should keep a close eye on the features such apps offer. These five should not be missing.
Route Management
Routes are rarely static. Therefore, being able to edit them in the cash center at any time is essential. Otherwise, CIT providers risk losing flexibility and being unable to meet customer requests quickly. A logistics app must communicate these changes to drivers in a user-friendly way – clearly and concisely.
The interaction between Pecunia (as the cash center software) and the logistics app helps both parties – dispatchers and couriers – perform their jobs efficiently. On one hand, thanks to flexible and optimized route planning. On the other, through swift processing of stops and transparent documentation of all orders.
Digital Courier Authentication
Manual processes often delay service at customer sites. Accessing paper-based courier lists is less secure, less efficient, and more prone to errors – and no longer up to modern standards of data protection. The digital alternative offers a solution.
With digital courier authentication, authorized couriers can quickly and securely identify themselves via QR code. This streamlines access to customer premises, shortens stop times, and enhances the customer experience – while remaining fully GDPR-compliant.
Digital Receipts
Paper becomes obsolete when a logistics app enables digital receipts directly on the device – via digital signature. These signatures are stored immediately in the cloud, which improves traceability and eliminates the need for time-consuming paper documentation.
This also benefits clients. Through integration with the Interactive Cash Control (ICC) platform, retailers and banks can access the receipt digitally – directly attached to the container’s history.
One-Time Code Access at Stops
Security is the overarching theme for CIT providers – but not at the expense of efficient operations. Using physical keys for access to ATMs or smart safes is not only time-consuming but also administratively burdensome. After each route, keys must be documented, returned to the cash center, sorted, and stored.
With a one-time code generator in the cloud and the option to retrieve codes ad hoc via the logistics app, operations can proceed keylessly. These codes are issued only once, valid for a short time (typically just a few minutes), and accessible only by authorized couriers – significantly increasing the level of security.
Real-Time Tracking
A logistics app should not operate in isolation. Value arises when it is integrated into systems that map cash processes digitally and comprehensively – such as the interaction between Pecunia and the logistics app. This enables real-time data exchange and constant synchronization of information between headquarters and the field. The seamless tracking of container movements and associated insights contributes to optimal route management.
One example of how CIT providers can achieve greater efficiency, security, and transparency in cash logistics processes is illustrated in our success story with BS Beck.
Better with a Logistics App
This bundle of features enables CIT providers to achieve secure, transparent, and efficient cash logistics. Logistics apps like the ALVARA Logistics App are therefore a strong backbone for any organization aiming to modernize and digitize its processes.